Our Safety Measures
Tools & Services We Provide to Support Responsible Gaming at jitas
Setting a Deposit Limit
Set your own daily, weekly, or monthly deposit cap and stay within your budget.
Session Time Control
Set a time limit for your sessions. When the time is up, an automatic break will kick in.
Loss Limit
Gaming will automatically stop once you hit a set loss threshold — no further risk beyond that point.
Self-Exclusion Feature
Full freedom to close your account temporarily or permanently, whenever you choose.
Reality Check
Pop-up notifications at set intervals to remind you how long you've been playing.
24/7 Support
Our trained support team is always available to help you through any difficulty.
1 What Is Responsible Gaming and Why It Matters
Responsible gaming means using gaming as a controlled form of entertainment — one where you maintain full control over your time, money, and mental wellbeing. jitas firmly believes that gaming should be a source of enjoyment, not stress or financial hardship.
Online gaming is growing in popularity across Bangladesh — but so are the risks that come with it. Many people fall into excessive gaming without realising it, which can lead to serious family and financial problems down the line. The core goal of jitas's responsible gaming policy is to keep every player informed and to provide all the tools they need to stay protected.
The core principles of responsible gaming are: never treat gaming as a source of income, stick to a set budget, avoid chasing losses with bigger bets, and never let gaming take priority over family, work, or health. From the moment you register at jitas, we make sure every member is informed about these principles.
Keep in Mind: Gaming is entertainment — not a lottery or a source of income. Before every session, ask yourself: "Am I playing for fun right now, or am I playing under pressure?"
2 jitas Safety Tools & Features
Jitas offers a range of powerful responsible gaming tools that you can activate anytime from your account settings. All tools are completely free to use and take effect immediately.
| Tool Name | Effectiveness | Time Limit | Status |
|---|---|---|---|
| Deposit Limit | Daily/Weekly/Monthly Deposit Limit | Instant | Active |
| Loss Limit | Stop Gaming After a Set Loss Amount | Instant | Active |
| Session Limit | Automatic Break After a Set Time | Instant | Active |
| Reality Check | Periodic reminders to keep track of your time | Instant | Optional |
| Cooling-Off | Temporary break for 1–6 weeks | Within 24 hours | Requestable |
| Self-Exclusion | Account closure from 6 months to permanent | Instant | Requestable |
To activate any of these tools, log in to your jitas account and go to Settings > Responsible Gaming. You can also contact our support team directly to have them enabled for you.
Important: Once a cooling-off period or self-exclusion is activated, it cannot be reversed before the set duration expires. This is intentional — to prevent impulsive decisions from undoing your commitment.
3 How to Recognise Signs of Problem Gaming
Gaming addiction typically develops gradually. Many people don't realize they have a problem until it has grown. jitas wants you to stay aware of the warning signs and seek help if you ever need it.
If you recognize one or more of these signs in yourself, take it seriously. Acknowledging the problem is the first step toward resolving it. The jitas support team is ready to help you with complete confidentiality.
For Family Members: If someone close to you is showing these signs, reach out to them. Approach the conversation with empathy rather than criticism, and encourage them to seek professional support.
4 Assess Yourself – Self-Assessment
Jitas encourages every player to regularly check in with themselves. Answer the following questions honestly:
Healthy Gaming Limits
* This is an illustrative example for awareness purposes. Please contact our support team for a personalized assessment.
5 Steps to Set Your Limits
The most effective way to game responsibly is to set your own limits before you start. jitas provides a range of tools to make that process straightforward. Follow the steps below:
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Set a Monthly Entertainment Budget Decide what percentage of your monthly income you'll spend on entertainment. Your gaming budget should be just one part of that entertainment allowance.
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Set a Deposit Limit in jitas Settings Log in to your account and go to Settings > Responsible Gaming > Deposit Limits to set your daily and monthly limits.
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Set Your Session Time Limit Decide in advance how long each gaming session will last. Enable session limits in your settings so you receive an automatic notification when that time is up.
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Enable Reality Check Notifications Every 30 or 60 minutes, a pop-up will remind you how long you've been playing and how much you've spent.
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Check In With Yourself Regularly Ask yourself the self-assessment questions above once a week. If you feel any changes are needed, act on them right away.
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Tell Someone You Trust Let a family member or trusted friend know your gaming budget and time limits. External accountability can go a long way in helping you stay in control.
Tips: Always be conservative when setting limits. Raising them later is easy, but once a habit forms, lowering them is hard. At jitas, any increase to a limit comes with a 72-hour cooling period.
6 Self-Exclusion & Cooling-Off Period
Sometimes the best decision is to step away completely. jitas offers two options — Cooling-Off and Self-Exclusion. Both are fully enforceable and cannot be cancelled before the specified period ends.
- From 1 week up to 6 weeks
- A temporary break — you can return afterwards
- Cannot Be Requested During an Active Session
- Activate via Support
- From 6 months to permanent
- Account will be completely deactivated
- No Reactivation Before the Period Ends
- Do It via Settings or Support
Once self-exclusion is activated, jitas will immediately lock your account and stop sending you any promotional emails or notifications. Your balance will remain secure, and once the period ends you may apply to reactivate your account if you wish.
Caution: Please do not attempt to open a new account while self-exclusion is active. Our system will detect this, and the new account will also be closed.
7 The Role of Parents & Family
Responsible gaming isn't just an individual effort — the awareness of family and those close to you plays a vital role too. jitas strongly believes that no one under the age of 18 should participate on any gaming platform under any circumstances.
For Parents: If you think your child or another family member is using your jitas account, change your password immediately and notify our support team.
Ways to Keep Your Family Informed:
- Keep your gaming activity transparent with your family
- Never share your login credentials with children
- Keep gaming devices out of children's reach
- Have an open conversation with family about your gaming budget
- Keep a clear boundary between family time and gaming time
8 Help & Guidance
If you feel your gaming is getting out of control, don't hesitate to ask for help. The jitas support team is ready to assist you with complete confidentiality.
Remember — seeking help is not a sign of weakness. It is proof of your responsibility toward yourself and your family. jitas is always here for you.
Get in Touch: For any questions or support regarding responsible gaming, contact us at [email protected]. Our team will assist you with complete confidentiality.